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Contact Us

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We're Here to Help

Have a question or need assistance getting started? Our representatives are happy to provide the help you need.

Please fill out the email form and we’ll get back to you as soon as possible. For order-related inquiries or to pass along instructions about your account, please call us.

Email Us

Are you an RBC Direct Investing client?

Sign in to the RBC Direct Investing site and send us a secure message through the “Your Communications” box on the Summary page under the My Home tab.

Mail & Fax
RBC Direct Investing Inc.
Royal Bank Plaza
200 Bay Street, North Tower
P.O. Box 75
Toronto, Ontario M5J 2Z5
Fax: 1 (888) 722-2388

Give us a call, and an Investment Services Representative will answer your questions. Our representatives are available Monday to Friday from 7 am to 8 pm ET.1

Phone Number
Toll-free 1-800-769-25601-800-769-2560
Overseas 1-416-977-12551-416-977-1255
Cantonese and Mandarin 1-800-667-8668 or 416-313-86111-800-667-8668 or 416-313-8611

Visit us in person at an Investor Centre near you.


Toronto Investor Centre
200 Bay St.
Royal Bank Plaza
Upper Concourse Level
Toronto ON M5J 2J5
416 974-7493416 974-7493


Monday – Friday: 8:00 am - 5:00 pm

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“What are the different ways to open an account?”

You can open an account by completing our online application, or by making an appointment at your
closest RBC Royal Bank branchRBC Royal Bank branch or RBC Direct Investing Investor Centre.

Read related FAQs

Security“What is the 100% Security Guarantee?”

We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing.2

Online Security Guarantee

Transfer“I need to transfer my accounts.”

It's easy to transfer your account(s) from another brokerage, and we'll cover your transfer fees3.

Transfer Your Account